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The Older People’s Champion project helps over-65s in accessing help and support by providing advice tailored to them over the phone or in the comfort of their own homes.
To book an appointment with our Older People’s Champion, call our Adviceline on 0808 278 7954.
Freephone, lines open Monday to Friday, 9am to 4pm (except Bank Holidays).
If you can’t hear or speak on the phone, you can type what you want to say using Relay UK.
Relay UK: 18001 then 0808 278 7954.
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
When you visit us, it is important that the adviser you speak to has as much information about your case as possible. You can find examples of what it would be helpful to bring on the Citizens Advice website here.
Today’s opening times: 9am – 4pm
Citizens Advice Derbyshire Districts is the trading name of Derbyshire Districts Citizens Advice Bureau. A member of the National Citizens Advice Association.
Registered Office:
Citizens Advice Derbyshire Districts,
26 Spring Gardens,
Buxton
SK17 6DE.
Company Limited by Guarantee
Registered in England and Wales No: 4429840.
Registered Charity No: 1094369. Registered VAT No: 442280809.
Authorised and regulated by the Financial Conduct Authority: FRN 617583.
Regulated by the Information Commissioner’s Office under ICO reference: Z824238X.
We will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018.
Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
We want to ensure that all clients have a positive experience of using our services. We have a client charter and supporting policies to outline our commitment to you and what we expect in return.
We have a complaint handling procedure. You can request a copy of the complaints leaflet to be either posted or emailed to you.
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